Terms & conditions

These terms explain how our private tours work, what you can expect from us and what we ask from you.


By booking a tour with boojieTours, you agree to these terms.

 Last updated: [01/10/2026]

The short version

  • Every tour is private, just for you and your group.
  • We pick you up at the time and place you confirm with us.
  • Routes may adjust for weather, traffic or opening hours.
  • If we ever have to cancel, you can reschedule or get a full refund.

 1. Private tours

 All our tours are private. Your guide, your vehicle and your day are exclusively for your group. You will never be joined by other travellers.

2. Your booking details

When you book, please make sure everything is correct: names, number of guests, contact phone number, email address and pickup location. We use these details to plan your tour and to reach you on the day.

3. Pickup time and location

Please be ready at the agreed time and place. Your guide will be waiting for you, and starting on time means you get the most out of your day.


Running late?

Send us a message on WhatsApp straight away. A late start may shorten the time available for the planned visits.

4. Itinerary changes

We plan every tour carefully, but some things are outside our control. Weather, traffic, monument opening hours, local events or other unforeseen circumstances may require us to change the order of visits, adjust timings or replace a stop.


When this happens, your guide will always look for the best alternative so you still enjoy a great experience.

5. What's included

Entrance tickets, meals, drinks and other services are only included when they are clearly listed in the tour description. Anything not listed there is not included in the price.


Not sure about something?

 Ask us before you book and we'll confirm it for you.

6. Cancellations

If you need to cancel or change your booking, our Cancellation Policy  applies. Please read it before booking so you know exactly what to expect.

7. If we cancel your tour

In the rare event that Boojie Tours cannot operate your tour, we will contact you as soon as possible. You can choose to reschedule to another date or receive a full refund, as applicable.

8. Your consumer rights

Nothing in these terms limits your mandatory rights as a consumer under Portuguese and European Union law.


If you have a complaint, please contact us first. We'll do everything we can to resolve it. You can also use the Electronic Complaints Book (Livro de Reclamações).


For out-of-court dispute resolution, you may contact the Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC – www.cniacc.pt). More information is available at consumidor.gov.pt.

9. Contact us

Company: boojieTours - RNAAT nº112/2026

Address: Praça Cidade de Omura, Agualva-Cacém, 2735-521, PT

Email: boojietoursportugal@gmail.com

Phone: +351 933 441 544

Whatsapp: +351 933 441 544